Three back-to-back Edit bookings, benefits squeezed
- $100 credit
- No upgrade
Their take: They felt the hotel looked for ways to withhold Edit benefits instead of honoring them, and told others to steer clear.
Details
- Booked
- Three reservations through the Edit, one after another
- $100 credit
- Only one $100 credit across the three bookings, and the hotel required it to be spent during the first one; it was limited to the small 10-table lobby restaurant and excluded room service, minibar, incidentals and the rooftop lounge
- Upgrade
- Told the hotel was full, even though upgraded corner rooms were bookable on the hotel website for the same dates
- Breakfast
- Chase pointed to breakfast and Wi-Fi as the perks, but Wi-Fi is free for all guests and direct bookings here already include breakfast
- Watch out
- Back-to-back reservations at the same hotel count as one stay, so splitting a visit earns just one $100 credit


