Mistaken charge fixed, with money off for the trouble
Their take: A billing mistake during their prepaid stay was sorted out quickly, and the hotel knocked some money off the stay to make up for it.
Details
- Check-in
- A $200 incidentals hold on the card, even though the stay was fully prepaid with credits and points
- Watch out
- Omni also charged them about $866 by mistake; the hotel removed the extra incidentals and took some money off the stay for the inconvenience






