Three nights covered by points and the credit, but a frustrating stay
- Breakfast
- No late checkout
Their take: Convenient and effectively free with points and the Edit credit, but a tired room, an unhelpful first night at the valet and a late checkout that was confirmed and then withdrawn mean they would not stay again.
Details
- Paid
- Points plus the Edit credit covered the whole stay
- Breakfast
- Included
- Welcome
- Perks included free entry to the Bishop Museum and free snacks
- Room
- Okay, but in an older renovated building with few outlets; a slow shower drain was never fixed
- Parking
- The valet was full when they arrived around 8:30pm; after a shrug, staff mentioned parking privileges at another hotel 4 blocks away
- Late checkout
- Confirmed for 4pm the afternoon before, but around 3pm the hotel called to say there was no late checkout on the booking, so they rushed back; a manager apologized



