Two nights in June, with a partial harbor view
- Breakfast
- $100 credit
- Better floor or view
- Late checkout
- $250 credit posted
- Resort fee prepaid
Their take: A good stay overall, with an upgrade, a guaranteed 4pm checkout and no amenity fee at the desk, but a dated room, a breakfast credit that falls short of the full buffet and repeated billing slip-ups mean they would probably try somewhere else next time.
Details
- Paid
- 1080 in total for two nights, with both the 250 Edit credit and the 250 IHG hotel credit coming back on the card
- Check-in
- Arrived at 2:20pm, before the 3pm check-in; staff first said they were busy and might not manage early check-in, then found an upgrade. They were handed two sheets: Chase's list of Edit benefits and the hotel's own fees and amenities page
- Upgrade
- From standard to a room billed as harbor view, which turned out to be a partial view you see by standing at the window
- Room
- Larger than most but dated; the bed was comfortable and the room quiet, with tall windows, but the mirror light flickered, the sink was clogged, the coffee setup was basic and the sliding bathroom door doesn't lock
- Breakfast
- The credit is $30 per person, which covers the cold continental option ($25) but not the full buffet ($39 per person); breakfast for two came to $99.17, so they paid about $40 extra
- $100 credit
- Good at Vistal (restaurant or bar) and Garibaldi, and on parking or in-room entertainment, and it covers gratuity; not at the pool bar or on room service. It is used before the hotel's daily $23 credit, so they suggest spending $125 on the first night
- Resort fee
- The $50 daily amenity fee was covered by the Chase booking and not charged at the hotel, and it comes with a daily $23 food and beverage credit and 15% off at Garibaldi
- Late checkout
- 4PM checkout is guaranteed; they suggest confirming it at check-in
- Welcome
- As an IHG Platinum they could pick 600 points or a voucher for a snack and drink at Vistal Bar, but had to raise their status themselves
- Parking
- Valet runs about $75 a day and self-park about $68; they used a garage 0.3 miles away through SpotHero, $44 for 52 hours
- Watch out
- The minibar has sensors that bill $9-$40 per item moved, and a $117 charge only came off after a phone call once they had left. Restaurants add an automatic 18% gratuity, and the Garibaldi discount had to be requested twice
