Anniversary staycation with a top-floor ocean-view upgrade
- Breakfast
- $100 credit
- Better floor or view
- Early check-in
- Late checkout
Their take: A very positive Edit stay that has them wanting to return; they suggest checking out in person to make sure every credit was applied.
Details
- Check-in
- Told right away about an upgrade and early check-in at 10:30 am; the receptionist could not find the Edit booking at first but sorted it out; given a benefits sheet and a lei
- Points
- Linked their Marriott Bonvoy number at check-in, and the nights and points were credited
- Welcome
- The hotel's banana bread, plus champagne and a note for their anniversary
- Upgrade
- From the lowest standard king to a top-floor king with pool/ocean view and a full balcony, in the same category
- Breakfast
- For two at Alaia (a la carte or buffet), the Ho'Olana cafe or in-room dining (two entrees); charge it to the room
- $100 credit
- Good for ranch activities, the spa, the hotel's restaurants, poolside and in-room dining, but not third-party restaurants such as Roy's and Lei Lei's; they spent it on poolside dining
- Late checkout
- 2 pm
- At checkout
- All breakfast and property credits were applied; they paid only tips
- Watch out
- Choosing to pay at the hotel still meant an immediate charge for both nights, because the property takes a two-night prepaid deposit
