First Edit stay, with a lukewarm welcome
- Breakfast
- $100 credit
- Better floor or view
- $250 credit posted
Their take: The hotel was very nice and steps from their concert venue, with friendly bar and restaurant staff, but a flat check-in and a welcome gift that never came left them feeling far from a special guest.
Details
- Paid
- $250 on the card with the balance covered by points at 2x Points Boost; the Edit rate matched the non-Edit price, and both the $250 Edit credit and the $250 travel credit posted
- Check-in
- The front desk didn't mention the Edit; they had to ask before the benefits were confirmed
- Upgrade
- Described by the desk as a higher floor, but it was a standard room on the seventh floor with no view
- Breakfast
- $60 a day; the weekend buffet was ordinary and priced at $60 plus a mandatory tip, while the weekday a la carte menu was better
- $100 credit
- Confirmed, but it goes quickly: a cocktail at the pool bar came to $26 after tax and a mandatory 20% gratuity
- Welcome
- A welcome box with a sleep mask was supposed to be in the room; staff promised to send one, but it never arrived
- Room
- Clean, comfortable and quiet, though the shower pressure was weak and the water temperature swung
- Resort fee
- At checkout they found $25 a day in hotel credits tied to the resort fee, on top of the Edit credits



